Support

OneQuick welcomes any questions, suggestions, or feedback.

Encountered Issues

If you encounter bugs or crashes, you can open an issue on GitHub.

If possible, please attach relevant logs (you can increase the log level in settings), environment information (viewable in the program), and reproduction steps.

GitHub: https://github.com/XUJINKAI/OneQuick/issues

Contact Information

Email: support@onequick.org

FAQs

Why is the download size so large?

OneQuick comes with the dotnet runtime to ensure it works on all users' computers, which results in a larger size.

Rest assured, OneQuick does not include malware and does not collect user data.

How much memory does it occupy?

After actual testing, OneQuick only occupies about 25MB of memory when running in the background.

Sometimes it doesn't work

Due to system restrictions, if the current active window has administrator privileges, OneQuick cannot capture key events.

Purchase page crashes

Due to Windows restrictions, if OneQuick is launched with administrator privileges, the purchase page cannot be displayed.

I want to import the configuration from the old version

In the program's Settings -> Profile -> Advanced, you can find the option to import configurations.

The current version's configuration file path is:

<Users>\AppData\Local\Packages\55774JinkaiXu.252258CF1F9E6_p5dcp4q3yn5jt\LocalState\profile\profile.json

If you are an old version upgrade user, you can find the old configuration files in the following directories:

# v1.x version
<My Documents>\OneQuick\OneQuick.config
# v10.0 version
<Users>\AppData\Local\Packages\55774JinkaiXu.252258CF1F9E6_p5dcp4q3yn5jt\LocalCache\Local\OneQuick\profile.json
<Users>\AppData\Local\OneQuick\profile.json